Frequently Asked Questions

The leasing process has many variables, including time of year, local inventory, condition, and asking price. When the home sparkles and is move-in ready, it will make a great first impression and generate preferred renters. We can usually find a qualified applicant and fill vacancies within 30 days.

When we receive feedback from potential renters during home showings, Real Property Management will bring it to your attention. If the asking price isn’t getting the response you need, we will discuss the condition of your home, or reducing the cost may be recommended.

For tenant-occupied homes, tenants submit a maintenance request via their online tenant portal or our 24-hour maintenance hotline. Our portal allows tenants to submit a work order request by describing the issue and, when appropriate, uploading photos. Owners receive the same notification of the request that we do once it is submitted. Our goal here is complete transparency of everything going on with your property. Tenants can also track the status of their requests online.

When a request comes in, we assess it to determine whether it needs immediate dispatch or whether we can proactively troubleshoot the issue with the tenant. There are many common repair requests that our team is trained to troubleshoot. If the problem needs to be fixed, we assign the work order to one of our preferred vendors. We utilize third-party vendors / independent contractors for all work. We ensure the repair cost is fair and the job is completed satisfactorily. The management agreement allows us to approve any repair under $300 without bothering our clients. Larger repairs over $300 require owner approval. Exceptions to the $300 approval rule include emergency maintenance and habitability issues. If we have to act quickly to protect persons or property, we will do so to protect our owner’s best interest.

Yes, if an owner has a specific handyman or vendor they wish to service their property, Real Property Management will note it in their portfolio and contact them first for service. When the property is vacant, owners can handle the repairs needed to make it “rent ready,” if they choose.

Our preference is to use our vendors to ensure leasing deadlines are met, as we work with them regularly. They are insured, licensed, reliable, and trusted, and we know what to expect.

The tenant pays Real Property Management Dade rent, and we deposit it into our trust account. Over 90% of our tenants pay rent electronically. Once funds have cleared the bank, we direct-deposit the rent for the current month, minus our fee and any other expenses, into a bank account of your choice. Owner payments are made weekly.

Statistics show that over half of all renters have pets. Being open to pets will increase demand across the entire prospective rental pool, thereby raising rents, as we charge an additional amount per pet per month. If maximizing rent is important to you, you might want to consider pets. If you would rather play it safe, it is okay to say no pets. If you are open to a pet, we always say, “pet considered.” That means we may approve the right pet, not all pets.

Like the real estate market determines sales prices, the local rental market determines rental rates. Three factors contribute to the amount of rent your rental property will receive each month.

1. Availability and rental rates of comparable properties
2. The features and benefits of your property
3. The marketing exposure for your vacancy

Once we receive the details of your rental property, we will conduct a market analysis and set a starting price. We then evaluate all vacancies under our management every week, making adjustments to pricing or our marketing strategy to rent them as quickly as possible.

Getting properties rented efficiently is pivotal to our success and to happy clients; we must generate as many qualified leads as possible. We achieve this by syndicating marketing efforts to the top rental websites. We also pre-screen prospective renters and ask who will be living with them, the number of adults, the number of minors, and whether they have any pets. We also ask how long they have been at their current employment. Our software allows us to follow up and get feedback from every interested party.

Our rigorous tenant screening process usually prevents these issues; however, if a problem arises, we respond promptly and aggressively. The eviction process is started with a 3-day notice to pay or quit. Nuisance issues are handled similarly, with one warning given before a notice is posted.